Shipping policy

Shipping Policy

Thank you for shopping at Jen Scully Studio! We want to ensure a smooth and satisfactory shipping experience for our customers. Please review the following shipping policy details:

Order Processing Time

• Artwork typically ships within 7-10 days of purchase.
• This processing time allows us to affix hardware and apply protective matte varnish to paintings, ensuring they arrive in optimal condition.

Shipping Methods and Rates

• We offer shipping via standard ground delivery.
• Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination address. You will be able to view shipping costs during the checkout process before completing your purchase.

Shipping Destinations

• We currently ship within the United States. We do not offer international shipping at this time.

Shipping Notifications

• Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track your package and monitor its delivery status.

Delivery Time

• Delivery times vary depending on your location. Standard ground delivery typically takes 3-7 business days after the order has been shipped.

Shipping Restrictions

• We are unable to ship to P.O. boxes or APO/FPO addresses.

Delivery Issues

• If you encounter any issues with your delivery, such as delays or damage, please contact us immediately at jenscullyart@gmail.com. We will work with you to resolve the issue and ensure your satisfaction.

Questions or Concerns

• If you have any questions or concerns about shipping or delivery, please don't hesitate to contact us at jenscullyart@gmail.com. Our customer service team is here to assist you.

Thank you for choosing Jen Scully Studio for your artwork purchase. We appreciate your business!

Jen Scully/Jen Scully Studio